Effective Date: March 3, 2025
At AZ Locksmith, we value the privacy and security of the information that you share with us. This Privacy Policy applies to information collected through our services, including but not limited to our website, mobile application, and any related services, sales, marketing, or events (collectively, the “Services”).
Information Collection
We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as follows:
• Personal Information: We collect personal information you provide to us when you request services, including but not limited to your name, address, email address, and phone number.
• Payment Information: When you make payments for services provided by AZ Locksmith, we process your payment details through secure payment processing services.
• Technical and Usage Information: We automatically collect certain information when you use our Services, such as your Internet Protocol (IP) address, device and browser type, operating system, the pages or features you use, the time and duration of your use, and other information about your interactions with the Services.
Use of Information
We use the information we collect for various purposes:
• To provide, operate, maintain, improve, and promote our Services.
• To process transactions and send you related information, including confirmations and invoices.
• To communicate with you, provide customer support, or to send you updates and administrative messages.
• To monitor and analyze trends, usage, and activities in connection with our Services and for marketing or advertising purposes.
Sharing of Information
We do not share your personal information with third parties for their marketing purposes without your consent. We may share your information as follows:
• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Legal Compliance: We may disclose your information to legal authorities or third parties in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
• Protection of Rights: We may disclose your information if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of AZ Locksmith or others.
SMS and Phone Number Privacy
We respect your privacy regarding SMS communications. If you opt-in to receive SMS messages from us, we will use your phone number only for the specific purpose of sending you SMS messages related to our services. We do not share or sell your phone number or SMS opt-in status to any third parties or affiliate companies for marketing purposes.
Data Security
We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Your Rights
You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us at any time by following the unsubscribe links in such communications or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at (602) 344-9599.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
